Shipping/Delivery
Shipping/Delivery
When will I get my order?
It typically takes 2–4 business days to fulfill an order, after which it is shipped. Delivery times depend on your location and can be estimated as follows:
Canada: 4–7 business days
USA: 5–8 business days
Europe: 6–9 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.
How do I track my order?
You’ll receive a tracking link via email when your order ships out.
Where will my order ship from?
All products are printed and shipped from Canada. We do not use international fulfillment centers. This ensures consistent quality and reliable shipping times.
Will I be charged customs for my order?
Customs and tax fees may apply to international orders. These charges are determined by your local customs office and are not within our control. Policies vary by country, so please contact your local customs office for details on duties and taxes that may apply to your purchase.
You are responsible for any customs fees, taxes, or additional charges incurred during delivery.
What should I do if I haven’t received my order?
If your order hasn’t arrived by the expected delivery date, please take the following steps before contacting us:
Check your shipping confirmation email to ensure your delivery address is correct.
Contact your local post office to inquire about your package.
Check with your neighbors to see if the courier may have left the package with them.
If you’ve done all of the above and still can’t locate your package, reach out to us at ✉︎ with your order number, and we’ll assist you further.
Incorrect delivery address
If you made an error in the delivery address, we’d be happy to send a replacement order. However, shipping costs for the replacement will be at your expense.
Additional Information
We are committed to ensuring your satisfaction. If you experience any issues, please don’t hesitate to contact us.
Please allow extra time for deliveries during peak seasons (e.g., holidays) or unforeseen circumstances (e.g., weather delays or pandemic-related disruptions).
